Changes made via Netflix will take effect immediately and you will receive a text confirmation from T-Mobile and an email from Netflix. You can log into your Netflix account via the site or Netflix App to upgrade or downgrade your subscription.Troubleshooting and using the Netflix app or website.Streaming issues when off of the T-Mobile network.Netflix title inquiries, DVD support, and account management, including sign-in issues or credit card billing questions.Changing your method of payment if you no longer receive your Netflix subscription through T-Mobile.
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